KSU Anywhere is a University Information Technology Services mobile work initiative for Kennesaw State University employees. Employees of colleges and departments participating in the program may exchange their desktop computers and/or existing laptops and mobile devices for a new PC or Macintosh laptop device.

The initiative is designed to empower work flexibility and support productivity for KSU employees. KSU Anywhere laptops can be used across Kennesaw State campuses and off campus or connected to UITS provided desktop monitors for a traditional office work experience.

KSU Anywhere devices are funded by the Office of the CIO and are subject to lifecycle replacement and university technology equipment procedures.

The KSU Anywhere initiative is deployed by department/college. For questions, please contact the KSU Service Desk.

KSU Anywhere Device and Procedure Guide (PDF)

KSU Service Desk

Technology Equipment Procedures

Device and Software Training

Frequently Asked Questions (FAQs)

  • What is KSU Anywhere?

    Eligible employees may exchange their aged desktop computer(s) and/or existing laptop(s) for a new PC or Apple device. The initiative is designed to empower work flexibility and support productivity for KSU employees as well as to mitigate security risks by removing old computers, creating a smaller device footprint across campus. Prior to the launch of this initiative, UITS did not provide laptops to individual employees.

  • What type of devices are available through the KSU Anywhere initiative?

    A KSU Anywhere solution includes: desktops (Apple & Dell/Standard & High End) or mobile workstation packages (laptop, monitor, peripherals). Each eligible individual’s desired device selection was collected through a department POC during FY16 End of Year.

  • Is my computer eligible for replacement?

    KSU Anywhere device eligibility is based on each individual’s main desktop, at a life cycle of (5) years or main Laptop with a life cycle of (4) years (if no desktop was assigned). All other computing equipment are considered additional devices and are to be collected at the time of deployment or will remain with the employee if the necessary approvals are obtained.

  • What if I want to keep my old computer or need more than one computer?

    UITS understands that a single device may not be an ultimate solution for all candidates and that additional devices may be necessary. With dean/division head approval, an employee participating in the program may elect to keep one or more existing devices (laptop or desktop).

  • I want to keep an existing device. What is the purpose of the service level agreement (SLA) UITS provided my department/college?

    This (SLA) states that the associated device will no longer be eligible for UITS lifecycle replacement and must be replaced using division/ college funds. This does not affect technical support.

  • If I keep an older device, will UITS still provide support for it?

    All devices, including primary and additional, will be fully supported from a hardware/software perspective as long as the computer can run a UITS supported operating system and is not considered a legacy device.

  • My current device contains sensitive data. Does UITS remove data from collected devices?

    All eligible device(s) being replaced and all legacy devices must be removed from the KSU environment to mitigate the KSU Anywhere Mobile Initiative Topics risk of an unsecured device on our network. Per the USG Electronic Data Disposal Policy, all computer systems must be properly cleaned of sensitive data and software before being transferred outside Kennesaw State University according to the Department of Defense 5220.22-M standards.

  • UITS says that an old device is assigned to me that I do not have. What should I do?

    UITS is currently conducting a complete IT Physical Inventory and understands discrepancies can occur. Each discrepancy will be managed on a case-by-case basis and further direction will be provided given the specifics of the situation.

  • Do I have to give up my current computer to participate in the program?

    Employees receiving a KSU Anywhere laptop must exchange all UITS desktops/laptop machines and mobile devices that are currently assigned to them. UITS IT Operations will provide a list of employee assigned devices to department/college administrators participating in KSU Anywhere.

  • Am I eligible to participate if I recently received a new UITS computer?
    All employees in a participating college or department are eligible to receive a KSU Anywhere laptop regardless of the lifecycle replacement status of his or her current device or devices.
  • What do I do if my device is lost or stolen?

    If equipment is lost or stolen while on campus, immediately contact the KSU Police Department (non-emergency) at 470-578-6206 or at police@kennesaw.edu. A copy of the police report must be sent to iso@kennesaw.edu. Contact your supervisor as soon as possible.

    If equipment is lost or stolen from off campus, immediately contact local authorities in the jurisdiction where the equipment was lost or stolen. A copy of the police report must be sent to iso@kennesaw.edu. Contact your supervisor as soon as possible.

  • If I transfer to a different department or college, can I take my KSU Anywhere device with me?

    In the event that you transfer from your department at Kennesaw State, your KSU Anywhere device must stay within its original department.

    If you are separating from the university or transferring within the university, please return your KSU Anywhere device and all university owned accessories to your supervisor. Your supervisor will then initiate the process of reimaging the machine with UITS.

  • I would like a bag, mouse, docking station, or other accessory item for my laptop. How do I request these items?
    All laptop accessories must be purchased by your department or college. Please initiate a department purchase request for any accessory items you may need.
  • Is participation mandatory?
    UITS does not mandate individual participation. Employees who do not wish to receive a laptop may choose a desktop computer instead.
  • What is LCR?
    UITS regularly evaluates the age of campus equipment and, as funding is available, replaces aging equipment.
  • What qualifies a piece of equipment for LCR?
    Faculty are given the option of having a desktop or a laptop. UITS will replace the chosen device during the 5-7 year LCR as funding is available. Department purchased equipment may be replaced at the discretion of the department head.
  • How do I know if my device is eligible for LCR?

    Please email service@kennesaw.edu and include the KSU asset tag of the device in question, and we will respond as soon as possible. 

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