Getting Started with KSUmail

For your convenience and to serve your preferences, there are multiple methods of accessing your KSUmail account:

Outlook Desktop Client for PC and Mac—This is the method UITS recommends for faculty and staff accessing KSUmail from a non-shared office computer.
Outlook Web Access at ksumail.kennesaw.edu—This is the method UITS recommends for students and others using shared campus computers.
Mail Client for Mac—Apple’s built-in MacOS mail client
Default iOS and Android Mail Applications—UITS recommends these methods for accessing KSUmail on your mobile devices.
Outlook App for iOS and Android, Microsoft’s dedicated Outlook application for mobile devices, available from your mobile device’s app store.

For solutions to common questions and issues with KSUmail, search the Knowledge Base.

Still have questions? UITS can assist you with setting up your KSUmail account. Please contact the KSU Service Desk:

If you are the Owner

You can retrieve your resource account(s) within your own KSUmail account from Outlook on the Web: Resource Account Access in Outlook Web

If others need access to the resource account(s), you can grant them access: sharing folders and sharing calendars.

If you are the Share Recipient

Shared Folders: No share acceptance email is generated. You need to manually add folder shares to your KSUmail account.
Shared Calendars: Share acceptance email is generated. You will accept the share within the email.