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Transition to KSUmail

Beginning on launch day, August 4, 2017, UITS staff will visit faculty and staff by appointment to assist with settings and preferences. Prior to launch, you will receive an email will be sent via a KSU Service Desk ticket prompting you to create an appointment for your transition from Zimbra to KSUmail.
  • Replying to “Your Appointment for the Transition to KSUmail” - Download
These appointments will help you set-up your KSUmail in the Microsoft Outlook desktop client. However, you will not have to wait until your appointment to begin using KSUmail via the web and/or your mobile device.
 
Note: On August 4, it may take some time for your old emails and calendar appointments to download and populate in your new KSUmail account - we estimate it will take about one hour for every GB of data in your Zimbra account.

Outlook on the Web

  • Accessing KSUmail on the Web: ksumail.kennesaw.edu
  • New and Exciting Features in Microsoft Outlook on the Web - Download
  • Navigating the Interface of Microsoft Outlook on the Web - Download

Self-Migration Checklist for Outlook on the Web

Signatures, settings, rules (a.k.a. filters), and shares must be recreated in KSUmail from Zimbra.

The following guide provides a checklist to assist you with your first time using KSUmail with Outlook on the Web: Outlook on the Web Self-Migration Checklist.

Email

  • Composing and Sending Email in Microsoft Outlook on the Web - Download
  • Adding Email Attachments in Microsoft Outlook on the Web - Download
  • Embed an Image in an Email in Microsoft Outlook on the Web - Download
  • Replying to Emails in Microsoft Outlook on the Web - Download
  • Deleting Emails in Microsoft Outlook on the Web - Download
  • Printing a Document from Outlook on the Web to KSU Print - Download

Calendar

  • Using the Calendar in Microsoft Outlook on the Web - Download
  • Creating a Calendar Appointment in Microsoft Outlook on the Web - Download
  • Sharing your calendar with others* - Download

*Note: When granting permissions for others to access your calendar, the View options or Can Edit access are recommended. The Delegate option redirects all of your meeting invites and responses to the recipient of the shared inbox.

Contacts

  • Creating a Contact & Contact List in Microsoft Outlook on the Web - Download

KSUmail on mobile devices 

The Zimbra account must be removed from the mobile device before configuring KSUmail. It is advised that the device be updated to the latest OS and the data backed up to the cloud before configuring KSUmail.

Self-Migration Checklist for an iOS Device

  1. Removing Zimbra from iOS - Download
  2. Setting up KSUmail on iOS - Download

Self-Migration Checklist for an Android OS Device

  1. Removing Zimbra from Android OS - Download
  2. Setting up KSUmail on Android OS - Download

Self-Migration Checklist for the Outlook Client for the PC

Signatures and settings must be recreated in the Outlook Client for the PC

The following guide provides a checklist to assist you with your first time using KSUmail with the Outlook Client for the PC: Outlook for the PC Self-Migration Checklist.

Note: You must log in at ksumail.kennesaw.edu and do the time zone setup first before launching the Outlook Client for the PC.

Self-Migration Checklist for Resource Accounts

If you are the Owner

  1. You can choose to retrieve your resource account(s) within your own KSUmail account either from Outlook on the Web or from the Outlook Client.
  2. If others need access to the resource account(s), you can grant them access.

If you are the Share Recipient

  1. Shared Folders: No share acceptance email is generated. You need to manually add folder shares to your KSUmail account. (Outlook on the Web)
  2. Shared Calendars: Share acceptance email is generated. You will accept the share within the email. 

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