Technology Resources for Faculty and Staff

University Information Technology Services (UITS) is here for you! Check out the technology resources below. 

Quick Technology Resoources

• Get Tech Assistance

  Contact the KSU Service Desk for Assistance at 470-578-6999 or service@kennesaw.edu. You can also visit our website: service.kennesaw.edu/technology.

  Service Desk walk-up counters:

  Kennesaw: Pilcher Building, Rm 106

  Marietta: Academic Building, Lower Level

   

  Looking for quick technology instructions and answers to frequently asked questions? Check out our Knowledge Base. 

• Subscribe to the Tech Status Page 

  The Status Page shows the status of KSU technology. Subscribe to receive text or email alerts when services you use undergo maintenance or have outages.

  Tech Status Page

• Check out Tech Communications

  Read CIO Insight, UITS's Monthly Newsletter

  Stay up to date on technology news, updates, and training at KSU!

  CIO Insight

   

  Follow UITS on social media

  Instagram: @ksu.uits

  Facebook: facebook.com/ksu.uits

• Download Software

  Check out our selection of KSU-supported software online:

  desktopsoftware.kennesaw.edu

• Knowledge Base: Tech Self-Help

  You have questions. We have answers!

  Knowledge Base: Tech Self-Help

• Access Tech Training 

  You have several options for technology training at KSU:

  • Online workshops
  • One-on-one training by request
  • Group training by request
• Learn New Skills in OwlTrain

  Use OwlTrain to register for UITS workshops, or learn at your own pace with online trainings, including . . .

  • Self-paced courses
  • E-books
  • Audiobooks 

   

  owltrain.kennesaw.edu

• Submit a Tech Request

  Use ServiceNow to submit a UITS service ticket for help with KSU technology. 

   

  service.kennesaw.edu/technology

   

  Looking for quick technology instructions and answers to frequently asked questions? Check out our Knowledge Base. 

• Print Tech Instructions

  Do you need to display instructions for connecting to WiFi? Download and print instructions:

  • Connecting to Guest WiFi
  • Tech Help + WiFi Instructions
  • Classroom Instructions for instructors

   

  Looking for quick technology instructions and answers to frequently asked questions? Check out our Knowledge Base. 

Instructional Technology: Quick Links

• How to Set Up D2L Courses

  D2L Brightspace is KSU's learning management system, where students will access course materials for classes of all modalities. 

  Follow these instructions to set up courses in D2L. 

• Upload and Stream Content with Kaltura

  Follow these instructions to upload and stream content with Kaltura.

• Create Online Surveys with Qualtrics

  Follow these instructions to create online surveys with Qualtrics.

• Check Out Audio/Visual (A/V) Equipment: Cameras, Microphone Kits, and More

  You have access to borrow cameras, microphone kits, and more audio/visual (A/V) equipment at KSU.

  Follow these instructions to check out audio/visual (A/V) equipment.

• Book a Technology Training Session for One (or More!) of Your Classes

  UITS provides customized training on a variety of software applications. Topics include the Microsoft 365 Suite (Word, Excel, PowerPoint, Outlook, OneDrive, Teams), Adobe Creative Cloud, D2L Brightspace, SmartBoard, MediaSpace, DocuSign, and others.

  The content covered can be modified to fit within the time constraints of one or multiple meetings. In most cases, the course instructor or group representative will need to arrange for a computer lab large enough to accommodate his or her group. Details can be coordinated with our team.

  Follow these instructions to request group technology training.