Every employee who has access to the campus email system is expected to complete at least one of the three following training programs:

Online Training

The online program is an on-demand learning tool, which assists users in becoming familiar with the new email collaboration suite's environment. Click here to access the online training modules.

One-on-One Training

The UITS Learning Technologies, Training & AudioVisual Outreach team offers one-on-one hands-on training sessions by request. Such sessions convey the information needed to use the new email system and allow faculty and staff the opportunity to get answers to questions they may have. You may request a session with a trainer by contacting the Service Desk (ext. 6999) or by registering on OwlSupport. Note that one-on-one training sessions can be requested for Microsoft Outlook as well.

Zimbra Essentials

The purpose of this short tutorial is to provide a glance at the faculty & staff email collaboration suite to savvy users who are familiar with email systems in general.