FAQs

• Where do I access Office 365?

  You can login to Office 365 at portal.office365.com. Use your KSU email address and your NetID password.

• I’m a student – does KSU give me access to Microsoft Office applications?

  Yes – you will be able to access Office 365 applications online or download desktop versions of Office 365 applications for your PC and/or Mac.

• I have graduated or left KSU. How long will I have access to KSU Office 365?

  Your access to Office 365 will expire three semesters after your last semester at KSU. This includes summer semesters.

• Can I use Office 365 on my phone or tablet?
  Yes. You can access Office 365 on your iOS or Android device using mobile application versions downloaded from your device’s app store.
• If someone shares a file with me and they’re no longer with KSU, will I still have access to their file?
  Your share will remain active until that person’s access to Office 365 expires – three semesters after separating from the university.
• Can two people edit the same document at the same time?
  Yes, while using the browser version of an Office 365 application.
• What browsers are supported?
  KSU Office 365 supports Internet Explorer 11, Internet Explorer 10, Firefox, Chrome, and Safari (on Mac).
• Why can’t I use Access in Office 365?
  Access is currently only available as a downloadable application for PC. To download and install the application, login to o365.kennesaw.edu and click Install Office 2016 at the top right corner of the screen.
• Can you share a OneDrive file or folder to a KSU Service Desk managed distribution list?
  You can generate a shareable link to a file or folder via OneDrive and manually send the link to the distribution list.  
• What data is restricted from being stored on OneDrive?

  The following data types cannot be stored in OneDrive at KSU:

  • Social security numbers or driver’s license numbers
  • Banking account numbers, credit card numbers, debit card numbers
  • Medical records