Duo is a two-factor authentication solution supporting the security of personal and university data for campus community members. Two-factor authentication is a method of confirming your identity using two separate elements: 1) Something you know (your NetID password), and 2) something you have (your registered mobile device or landline phone).

We strongly recommend registering more than one device. This will ensure that you have easy access to multiple authentication methods in the event that you do not have access to your primary device. We also recommend the use of the free and convenient Duo Mobile app.

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Why does KSU need Duo?

Duo provides an extra layer of security for your NetID, designed so that no one but you can access your account, even if your password becomes compromised. You will be prompted to authenticate through Duo each time you log-in to Duo compatible services.

The service provides multiple options for taking advantage of this additional authentication method, including push notifications through a smartphone app, short codes delivered through the app, or phone calls.

Passwords are increasingly easy to compromise. The 2018 Verizon Data Breach Investigations Report lists “Use of stolen Credentials” as the #1 top action contributing to organizational breaches and email phishing as #3. The institution receives thousands of malicious emails daily and, although most are routed to a user’s junk folder or blocked, some are delivered and trick the recipient to disclose their NetID password. At KSU, 80% of phishing attacks utilize compromised KSU credentials and as these attacks have gotten more complex, the effectiveness of passwords alone has eroded to the point of being inadequate to protect the data to which the institution is entrusted.

Two-factor authentication is required and actively used by the University System of Georgia and member institutions. It adds a second layer of security, keeping your account secure even if your password is compromised. With Duo Push, you’ll be alerted right away (on your phone) if someone is trying to log in to your account. This second factor of authentication is separate and independent from your username and password— Duo never sees your password.

What is it available for? 

  • Faculty & Staff
    • Adobe Creative Cloud
    • D2L Brightspace
    • DegreeWorks
    • DocuSign
    • Door Access
    • KSUMail
    • KSU Today
    • KSU VPN
    • EverFi – Lawroom
    • EverFi – Campus Clarity
    • Explorance Blue
    • FormStack
    • GIL Express
    • Office365
    • Omni CMS
    • OneUSG Connect
    • Owl Express
    • Qualtrics
    • Register Blast
    • Reports.kennesaw.edu
    • Service.kennesaw.edu
    • Adobe Spark
    • D2L Brightspace
    • DegreeWorks
    • GIL Express
    • KSUMail
    • Office365
    • Owl Express
    • Service.kennesaw.edu

How can I get help?

Contact the KSU Service Desk:

Faculty / Staff: 470–578-6999

Students: 470-578-3555