Duo is a two-factor authentication solution supporting the security of personal and university data for campus community members. Two-factor authentication is a method of confirming your identity using two separate elements: 1) Something you know (your NetID password), and 2) something you have (your registered mobile device or landline phone).

We strongly recommend registering more than one device. This will ensure that you have easy access to multiple authentication methods in the event that you do not have access to your primary device. We also recommend the use of the free and convenient Duo Mobile app.


How-To Instructions

How to configure Duo for an iOS phone or tablet 

How to configure Duo for an Android OS phone or tablet

How to add a new device to a Duo account

How to register a new phone / update the Duo account with a new device

How to remove a device from a Duo account

How to log in without using the automatic push notification via the Duo app



Google Play Store button      Apple App Store button


How can I get help with Duo?

Contact the KSU Service Desk!

Faculty / Staff:

  • 470–578-6999
  • service@kennesaw.edu


  • 470-578-3555
  • studenthelpdesk@kennesaw.edu