Student Inform—August 12, 2024
D2L Courses May Not Be Visible Yet. Don't Worry Because . . .
Do You Need Technology Support?
D2L Courses May Not Be Visible Yet. Don't Worry Because . . .
D2L courses become available during the first week of classes. However, not all D2L courses open on the first day of the semester. In some cases, you may not be able to view course materials until the day of the first class meeting.
For more information about D2L, visit KSU D2L Brightspace.
Quarantine Folders
This summer, KSU implemented a feature called PhishRIP (Remove, Inoculate, and Protect), which will direct potentially malicious emails to a newly created Quarantine folder in your email inbox. We all remember quarantining to slow the spread of COVID-19. Quarantine email folders operate on the same principle to promote cybersecurity.
Important:
- You may not have a Quarantine folder; it will be created when the new PhishRIP functionality acts on a malicious message you receive.
- Any email in your Quarantine folder is considered malicious, so treat it like you would any infected object: leave it alone!
- Not all malicious emails will be captured by this new feature; you must still practice email safety and report suspicious emails.
Quarantine Folder FAQs
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“What do I need to do with emails in the Quarantine folder?”
This is an easy one: Do nothing! We highly recommend that you not interact with the emails in the Quarantine folder.
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“What is the purpose of PhishRIP?”PhishRIP will decrease the risks posed by malicious emails by facilitating automation on emails determined to be malicious.
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“Why not just delete the emails automatically (rather than have the Quarantine folder)?”Once an email is deleted, it is difficult to recover. A quarantine folder protects from accidental deletions and will allow for quick recovery in the event that an email is flagged erroneously.
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“Why is an email from someone in leadership/on my team in the Quarantine folder?”It might appear that an email is from someone you know; this is one of the most common tricks scammers implement to trick you into interacting with a malicious email.
For more information, please see What Are Quarantine Email Folders?
Do You Need Technology Support?
University Information Technology Services (UITS) is here for you, Owls! Whether you
need to reset your password, access software (including MS Word, and MS Excel), or
find the answer to a technology question, UITS can help.
Check out our resources online, and contact us with any technical questions you may
have—you can contact the KSU Service Desk at studenthelpdesk@kennesaw.edu or 470-578-3555.
For our opening hours, please visit Walk-Up & Service Desk Location and Hours
