OwlSupport One-on-One Training Sessions

UITS provides one-on-one training sessions for currently employed faculty and staff as well as currently enrolled students.

The purpose of a one-on-one session is to address specific questions or cover a portion of an application such as the Microsoft 365 Suite (Word, Excel, PowerPoint, Outlook, OneDrive, Teams), Adobe Creative Cloud, D2L Brightspace, SmartBoard, MediaSpace, DocuSign.

How to request one-on-one technology training:

  1. Go to service.kennesaw.edu/technology.
  2. Log in (in the top-right corner) and authenticate using Duo.
  3. Select Service request.
  4. From the menu on the left, select Software Support.
  5. Select Training Request for KSU Technology and complete the form. Here, you will indicate whether you would like to request individual or group training
  6. Click Submit, and a UITS team member will be in touch with you soon (typically within in 2–3 business days). 

All one-on-one sessions will be conducted virtually through Microsoft Teams. 

Individual support sessions MUST be scheduled at least 36 hours in advance. These sessions are not intended as substitutes for workshops; they are to address specific issues and questions.


We also offer technology workshops as well as group training by request