Communications Technology
Communications technology is essential to delivering on KSU's commitment to fostering connectivity, innovation, and collaboration. The University's communication applications and infrastructure support diverse academic and research activities, enabling seamless interaction among students, faculty, and staff.
- Email: KSUmail
- Microsoft Teams
- Phone Services
- KSU News and Updates: The Weekly Feed
- Emergency Communications
KSU Technology Guide for Faculty & Staff—Return to Contents Page
Email: KSUmail
You can sign in to KSUmail, the university-provided email service, on your computer,
tablet, and phone. Your KSUmail username is [NetID]@kennesaw.edu, and your password
is the same as your NetID password.
Email is the official method of communication at KSU; all announcements and business-related
correspondence are shared by official KSUmail accounts.
Getting Started with KSUmail
For your convenience and to serve your preferences, there are multiple methods of accessing your KSUmail account:
- Outlook Web Access at ksumail.kennesaw.edu—This is the method UITS recommends for students and others using shared campus computers. See below for more information.
- Outlook Desktop Client for PC and Mac—This is the method UITS recommends for faculty and staff accessing KSUmail from a non-shared office computer.
- Mail Client for Mac—Apple’s built-in MacOS mail client
- Default iOS and Android Mail Applications—UITS recommends these methods for accessing KSUmail on your mobile devices.
- Outlook App for iOS and Android—Microsoft’s dedicated Outlook application for mobile devices, available from your mobile device’s app store.
For answers to common questions about KSUmail, search the Knowledge Base.
Microsoft Teams
KSU students, faculty, and staff can effortlessly communicate and collaborate using Microsoft Teams anytime and anywhere. Integrated with Office 365, Teams makes it simple to chat, co-author documents, and hold virtual meetings, enhancing productivity and connectivity across our community.
How to navigate the Microsoft Teams interface
Interested in Teams Calling? See below.
Phone Services
Teams Calling
Managers of new employees are encouraged to sign employees up for Teams Calling rather than traditional desk phones. Because Teams Calling is fully integrated within Microsoft Teams, it provides flexible and easy-to-use service, enabling Owls to can place and receive calls internally as well as externally.
Follow these steps to request Teams Calling for an employee:
- Navigate to service.kennesaw.edu/technology.
- Select Service Request.
- In the left-hand menu, select IT Equipment Services.
- Select Teams Calling Plan or Phone Request and complete the form to submit your request.
Cellular Devices and Services
All University-supported cellular devices and/or service must have prior approval
from the Chief Information Officer.
How to submit a request for prior approval:
- Navigate to uits.kennesaw.edu/devices.
- Determine whether you need only a device, only a service plan, or both.
- Fill out the Cellular Device and Service Request Form. Please note that in addition to the requestor, the requestor’s supervisor and budget approver need to be named on the form and must sign the form.
KSU News and Updates: The Weekly Feed
The Weekly Feed is KSU’s official digest of events, information, and announcements. UITS uses this platform to share technology news and updates, as well as information about upcoming technology workshops for faculty and staff.
UITS Weekly Feed
Check out UITS’s Weekly Feed page for recent technology announcements and updates, and watch for our upcoming posts
each Monday in the KSU Communication email.
For more information about the Weekly Feed, including guidelines and instructions
for posting announcements, check out the KSU Office of Strategic Communications website:
Internal Communications.
Emergency Communications
KSU Alerts—RAVE and Alertus
KSU’s comprehensive notification systems, RAVE and Alertus, promptly alert students, faculty, and staff in emergencies. This system is managed by the KSU Office of Emergency Management and utilizes outdoor sirens, emails, texts, voice calls, desktop alerts, the university website, and social media. Its purpose is to ensure timely and relevant emergency communication for the entire campus community.
Please note that RAVE alerts will be sent to the phone number you have listed in OneUSG
Connect for emergency notification, so it's important to keep that information updated.
You should also ensure your number is marked as a mobile phone number so you will
receive texts as well as phone calls in an emergency.
Ensure your phone is set up to receive emergency alerts.
Need to change your preferred language for emergency alerts? Follow these instructions.
For more information about emergency alerts at KSU see the Office of Emergency Management’s website.
LiveSafe
LiveSafe is a free app that provides students, faculty and staff with a direct connection to campus police. Its easy-to-use features help you stay safe every day. Learn more or download LiveSafe.
