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Contents:

KSU Technology Guide for Faculty & Staff—Return to Contents Page

Technology for New Faculty and Staff

KSU Systems Access

Supervisors or department administrators have the authority to grant a new employee access to . . . 

  • Email distribution list(s)
  • Resource email account(s)
  • Shared network drive(s)
  • Network printer(s)
  • Faculty Web (instructors only)
  • KSU's Event Management System (EMS)
  • SAS Web
  • Faculty Information System (FIS)
  • Banner
  • OnBase

How to Request Systems Access for a New Employee

  1. Navigate to service.kennesaw.edu. 
  2. Log in using your KSU NetID and password.
  3. Select Service Request.
  4. Select Technology Access from the left-hand menu.
  5. Select Technology Access for New Hire Request and complete all necessary fields. 

Once you have submitted this form, UITS will handle the request quickly, typically within 1–2 business days. 

Technology Hardware

For information and instructions related to technology hardware for new faculty and staff, please see Standard Technology Hardware. 

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AI at KSU: Microsoft Copilot

Microsoft Copilot is an AI-powered sidekick, ready to help KSU faculty, staff, and students tackle everyday tasks as well as larger projects. Copilot can help you generate text, crafting images, and summarizing articles.  

Use Copilot Securely With Your KSU Credentials

  1. Navigate to copilot.microsoft.com and use the button on the top-right to sign in using your KSU credentials. This keeps your information secure. 
  2. Explore the Interface: Note the green “Protected” icon in the top-right, which indicates that you are now using data protection. Begin interacting with Copilot by typing into the chat box. 
    •  
  3. Customize Your Experience: Copilot offers settings to adjust text and images it produces. Look for the option to adjust your conversation style (More Creative, More Balanced, or More Precise). Tailoring this setting can enhance Copilot's assistance to better match your needs. 

Detailed instructions on accessing Copilot through the Copilot website, Bing, or Edge.

Explore detailed articles on Copilot: 

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E-Signature: DocuSign 

Use DocuSign, a browser-based tool for obtaining electronic signatures, when you want to document a legally binding agreement.

Docusign can be used to . . .

  • Import existing documents for the purpose of obtaining electronic signatures and/or text entry elements.
  • Send and receive electronic documents.
  • Create workflows for documents requiring multiple signatures.  

Access to DocuSign

All faculty and staff at KSU can send documents through DocuSign. All KSU community members can electronically sign them.  

DocuSign Training and Support 

Complete this DocuSign course to learn how to create Templates and PowerForms in DocuSign. Before you can be granted permission to create Templates and PowerForms in DocuSign at KSU, you must complete this course. At the end of the course, you will be able to complete the form to request Template and PowerForm access in DocuSign.

Check out our Knowledge Base articles to learn . . . 

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Survey Software: Qualtrics 

Qualtrics is an online survey software used for things such as customer satisfaction, market research, employee pulse, website and application feedback, etc. This web-based tool empowers you to collect, measure, and organize data.

Access to Qualtrics

All KSU faculty and staff have access to Qualtrics; your account will be automatically created the first time you log in using your KSU credentials at survey.kennesaw.edu.

To request the use of Qualtrics on behalf of a student researcher, faculty must submit an Application Access Request by following these instructions:

  1. Navigate to service.kennesaw.edu. 
  2. Select Service Request.
  3. Select Technology Access from the left-hand menu.
  4. Select Application Access Request and complete the form.

Once you have submitted this form, UITS will handle the request quickly, typically within 1–2 business days. 

An approved protocol is not needed to submit a Qualtrics account request, but student accounts must be requested by a faculty member on their behalf. 

Qualtrics Training and Support

Qualtrics offers extensive support through documentation, tutorials, and telephone calls as part of KSU's campus level of service. You may contact them at 1-800-340-9194, or via online at qualtrics.com/support.

If you prefer live training, you are more than welcome to join this Qualtrics workshop to learn how to create surveys and generate reports with Qualtrics. If you would like to request individual or group training on Qualtrics before the next Qualtrics workshop, you are welcome to request one-on-one or group training by following these instructions: One-on-One and Group Training by Request. 

Finally, the A.L. Burruss Institute of Public Service and Research can help set up the survey and provides additional services like conducting Focus Groups, analyze the collected data, and prepare a report of the data.  

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Information Technology Projects

UITS is responsible for information technology (IT) projects at KSU. To fulfill this responsibility, which is delegated by the USG, we collaborate with faculty and staff to effectively and methodically create new technology-related products and services, and to implement major upgrades to existing ones. 

IT Project Requests

An IT project request is a request for a technology update or change that is beyond a standard service request, involves multiple departments, or requires complex planning and troubleshooting to accomplish.  Any faculty or staff member can submit an IT project request.  

After you submit an IT project request, UITS will review it and a UITS team member will reach out to learn more about your request and your business processes. Next, the IT project request will be reviewed by UITS leadership. Finally, your project will be prioritized based on input from the President’s Cabinet and placed in the queue.   
 
Please note: The earlier a project request is submitted, the sooner UITS can help guide the plan and shape the project, ensuring an effective outcome.   

How to Submit an IT Project Request

Follow these steps:  

  1. Navigate to service.kennesaw.edu.
  2. Select Log in in the top-left corner and log in using your KSUmail address and password.   
  3. Select UITS Project Management.  
  4. Select Submit a Project Request.   
  5. Complete the form entitled Create a New Project Request/Demand. Provide details about the project and upload any relevant attachments. 

For detailed instructions, including screenshots, please refer to this article: How to Submit an IT Project Request.  

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