KSU Technology Guide for Faculty and Staff

University Information Technology Services (UITS) is Kennesaw State University’s IT division. We support all Owls by ensuring technology works seamlessly for you. When you have questions or concerns, UITS is here to provide support! 

This guide clarifies the “who,” “what,” “where,” “when,” “how,” and “why” of accessing technology services, software, hardware, support, and processes at KSU.

Check out the PDF version: KSU Technology Guide, Fall 2024

Updated Aug. 2, 2024

  1. Getting Started: IT at KSU
    • Technology Support 
    • Accounts
    • Security Overview
    • Internet 
    • How to Get Technology at KSU
    • Research Technology 
  2. Communications Technology
    • Email: KSUmail
    • Microsoft Teams
    • Phone Services
    • KSU News and Updates: The Weekly Feed
    • Emergency Communications
  3. Connecting to the Internet
    • KSU Wi-Fi
    • EduRoam
    • Wired Connections
  4. Get Technology: Hardware and Software
    • Standard Technology Hardware
    • Standard Software
    • Non-Standard Technology Hardware or Software
  5. Information Security
    • Two-Factor Authentication: Duo
    • Your KSU Password
    • Virtual Private Network (VPN)
    • Avoiding Phishing
    • Cybersecurity Awareness Training
  6. Instructional Resources
    • Employee and Student Information Portal: Owl Express
    • Learning Management System: D2L Brightspace
    • Additional Resources
  7. Technology Training
    • Online Training Platform: OwlTrain
    • Technology Training and Workshops at KSU
  8. Technical Resources and Services
    • Technology for New Faculty and Staff
    • AI at KSU: Microsoft Copilot Use Copilot Securely With Your KSU Credentials
    • E-Signature: DocuSign 
    • Survey Software: Qualtrics
    • Information Technology Projects
  9. Research Technology
    • High-Performance Computing
    • Southern Crossroads (SoX)
  10. Data Management
    • Data Categories and Examples
    • Data Storage
    • Data Sharing
  11. Technology Information
    • KSU Status Page
    • Technology Self-Help: The Knowledge Base
    • UITS on Social Media
  12. Technology Assistance
    • Knowledge Base
    • KSU Service Desk
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